Signal checks and proofreads failing to process

Incident Report for Revision Assistant

Resolved

Signal checks have been processing as normal for some time, we'll continue to monitor to ensure your essays get feedback as you'd expect.

Posted Nov 16, 2020 - 21:03 EST

Monitoring

The fix has been implemented and working for some time with stability. We'll continue to monitor, and later this evening we'll ensure all the essays submitted today have scoring and feedback.

Posted Nov 16, 2020 - 18:21 EST

Identified

Signal checks are not processing right now, we're having some problems with the infrastructure around processing essays for scoring and feedback. We think we've identified a fix and are working on implementing it now.

Posted Nov 16, 2020 - 16:49 EST